About velour

Velour Melbourne is a contemporary fashion webshop where style and quality come together. With a carefully curated collection, Velour Melbourne offers fashion that is both timeless and innovative. From refined basics to bold statement pieces.

Frequently Asked Questions

Yes, we offer free shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.

Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our Contact Page or email us directly at info@velourmelbourne.com, and we’ll guide you through the return process.

Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.

Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.

You can shop safely and securely with the following payment methods:

  • Credit Cards (Visa & Mastercard)
  • Apple Pay
  • Google Pay
  • Shop Pay

Our customer support team is always happy to help. You can reach us through the Contact Page or by email at info@velourmelbourne.com. We usually reply within 24 hours.